Terms and Conditions of Website
Last updated: 21 September 2026
These Terms and Conditions govern your use of the Doncaster Solar Installers website and the services available through it.
By using our website, submitting an enquiry, requesting a quotation or site survey, or otherwise using our services, you agree to these Terms and Conditions.
Please read them carefully before using our website.
1. About Us
Doncaster Solar Installers
Website: www.doncastersolarinstallers.co.uk
Email: info@doncastersolarinstallers.co.uk
Telephone: 07309028098
Doncaster Solar Installers provides information relating to solar energy products and services and helps customers obtain quotations, site surveys and related services from suitable solar installation partners.
Depending on the nature of your enquiry, we may introduce you to or arrange for you to be contacted by an independent installation partner.
2. Our Services
Our website allows customers to enquire about products and services which may include:
Solar photovoltaic (PV) systems
Solar panel installations
Battery storage systems
EV charging equipment
Related renewable energy products and services
Site surveys and quotations
We may collect information about your property and requirements in order to understand your enquiry and, where appropriate, introduce you to a suitable installation partner.
Submitting an enquiry through our website does not oblige you to purchase any product or service.
Unless expressly stated otherwise, submitting an enquiry does not create a contract for the supply or installation of solar panels, battery storage, EV charging equipment or any other products or services.
3. Installation Partners
We may introduce customers to independent solar installation partners who can provide quotations, surveys, installations and related services.
Where an installation partner provides you with a quotation or agrees to carry out work for you, the contract for those products or services will normally be between you and the relevant installation partner, unless expressly stated otherwise.
Installation partners are responsible for their own services, including where applicable:
Site surveys
System designs
Quotations and pricing
Installation work
Products and equipment supplied
Workmanship
Timescales
Guarantees and warranties
Certifications and registrations
Aftercare
Maintenance
Customer support
Any quotation, contract or other documentation supplied by an installation partner may be subject to that partner's own terms and conditions.
Doncaster Solar Installers is not responsible for the acts or omissions of an independent installation partner except to the extent that responsibility cannot lawfully be excluded.
4. Quotations and Estimates
Any prices, savings figures, system sizes, generation estimates, payback periods or other figures displayed on our website or discussed before a full assessment are indicative only unless expressly confirmed otherwise.
The suitability, specification and price of a solar PV, battery storage or EV charging installation may depend on factors including:
Property type and condition
Roof size, orientation and condition
Shading
Electricity consumption
Existing electrical infrastructure
Access requirements
Planning or regulatory requirements
Structural considerations
Equipment selected
Results of a site survey
A final quotation may therefore differ from any initial estimate.
Where an installation partner provides a quotation, the validity and terms of that quotation will be determined by the relevant installation partner.
5. Energy Savings and Performance
Any information provided regarding potential electricity generation, energy savings, reductions in electricity bills, export income, return on investment or payback periods is an estimate unless expressly stated otherwise.
Actual performance and savings can vary considerably depending on circumstances including weather conditions, electricity consumption, energy prices, system configuration, shading, equipment performance, maintenance and how electricity is used within the property.
We do not guarantee that installing solar panels, battery storage or related equipment will achieve any particular financial saving, level of electricity generation or payback period unless such a guarantee is expressly provided to you in writing as part of a separate agreement.
6. Information You Provide
When submitting an enquiry, you agree to provide information that is accurate and complete to the best of your knowledge.
This may include information relating to your:
Contact details
Property
Roof
Electricity usage
Existing solar system
Energy requirements
Budget
Intended timescale
The accuracy of quotations, estimates and recommendations may depend on the accuracy of the information you provide.
You should notify us or the relevant installation partner if information provided as part of your enquiry changes or you discover that it was incorrect.
7. Site Surveys
Where appropriate, we or an installation partner may arrange a site survey to assess the suitability of your property.
A site survey does not necessarily guarantee that an installation can proceed.
Installation may remain subject to technical, structural, electrical, planning, regulatory, financial or other considerations identified before or after the survey.
The installation partner will be responsible for explaining any specific survey requirements and any conditions applicable to a proposed installation.
8. Website Information
We take reasonable care to ensure that information published on our website is accurate and up to date.
However, information relating to solar technology, electricity prices, grants, government schemes, regulations, equipment specifications and potential savings can change.
Website content is therefore provided for general information purposes and should not be treated as professional financial, legal, structural, electrical or other specialist advice.
You should obtain appropriate professional advice where necessary before making significant financial or property-related decisions.
9. Availability of the Website
We aim to keep our website available and functioning correctly but cannot guarantee that it will always be available, uninterrupted, secure or free from errors.
We may temporarily suspend, restrict or withdraw access to all or part of the website for maintenance, security, technical or operational reasons.
We may also change, update or remove website content without notice.
10. Acceptable Use
You must not misuse our website.
You must not knowingly:
Introduce viruses, malware or other harmful material
Attempt to gain unauthorised access to our website, servers or systems
Interfere with the operation or security of the website
Use automated systems to excessively access or scrape the website
Submit false, fraudulent or deliberately misleading enquiries
Use the website for unlawful purposes
We reserve the right to restrict access to our website where we reasonably believe it is being misused.
11. Intellectual Property
Unless otherwise stated, the content of this website, including its text, branding, graphics, design, layout and other original materials, is owned by or licensed to Doncaster Solar Installers and is protected by applicable intellectual property laws.
You may view and print reasonable extracts from the website for your personal, non-commercial use.
You must not reproduce, republish, distribute, sell or commercially exploit substantial parts of our website without prior written permission.
Third-party names, trademarks, logos and other intellectual property remain the property of their respective owners.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
These links may be provided for convenience or information only. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or services.
The inclusion of a link does not necessarily mean that we endorse the relevant website, business or service.
13. Liability
Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to applicable law, we are not responsible for losses arising from circumstances outside our reasonable control or from your reliance on general information provided on the website where professional advice should reasonably have been obtained.
Where you enter into a separate contract with an independent installation partner, responsibility for the performance of that contract rests with you and the relevant installation partner.
Nothing in these Terms and Conditions affects any statutory rights you may have as a consumer.
14. Consumer Rights
If you purchase products or services from an installation partner, you may have rights under UK consumer protection law, including the Consumer Rights Act 2015 and, where applicable, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
The precise rights available to you will depend on the circumstances and the nature of the contract you enter into.
Nothing in these Terms and Conditions is intended to restrict or exclude any consumer rights that cannot legally be restricted or excluded.
15. Privacy and Personal Information
We process personal information in accordance with our Privacy Policy.
When you submit an enquiry, we may need to share relevant information with an appropriate installation partner so that they can contact you, assess your requirements, arrange a site survey or provide a quotation.
Please read our Privacy Policy for further information about how personal information is collected, used, stored and shared.
16. Complaints
If you have a complaint relating to our website or our own services, please contact us using the details below:
Email: info@doncastersolarinstallers.co.uk
Telephone: 07309028098
We will aim to investigate complaints fairly and within a reasonable period.
If your complaint relates specifically to work, products, quotations, warranties or services supplied by an independent installation partner, you may need to raise the matter directly with that installation partner.
17. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, business practices or applicable law.
The latest version will be published on our website together with the date it was last updated.
Your continued use of the website following an update will be subject to the version of these Terms and Conditions then displayed on the website.
18. Severability
If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
19. Governing Law and Jurisdiction
These Terms and Conditions and any dispute or claim arising from them are governed by the laws of England and Wales.
If you are a consumer, you will retain any rights you have under applicable law regarding where legal proceedings may be brought.
If you are acting in the course of a business, the courts of England and Wales will have exclusive jurisdiction over disputes arising in connection with these Terms and Conditions.
20. Contact Us
If you have any questions about these Terms and Conditions, please contact:
Doncaster Solar Installers
Website: www.doncastersolarinstallers.co.uk
Email: info@doncastersolarinstallers.co.uk
Telephone: 07309028098
Last updated: 21 September 2026